How do I add tickets to a digital wallet?

You can easily add your tickets to a digital wallet to ensure that you're ready to enter your next event and help you avoid internet connectivity issues at the venue.

1. In the Ticketmaster app, sign into your My Account.
2. Tap My Events to locate your order.
3. Tap your order to view tickets.
4. Tap on Add to Apple Wallet.

You'll find your tickets in the digital wallet app. To enter using your mobile wallet, access your ticket in the wallet and place the back of your phone against the scanning device or reader. Barcodes are not displayed when tickets are added to your wallet.

You'll find your tickets in the Google Wallet app. When you arrive at your event, tap Set up contactless. Swipe up from the bottom of the screen and tap your event to view your ticket. Barcodes aren’t displayed when tickets are added to your wallet.
Fans with an Android device can review How do I use Google Wallet for event entry? for more information.

If you’re unable to add the tickets to your wallet, it may be for one of the reasons below:

• Your order’s delivery method is Will Call or Print-at-Home.
• You purchased tickets over the phone with a sales representative.
• You’ve exchanged your tickets.
• Your order includes VIP tickets, premium tickets or additional non-refundable items such as merchandise.